Axos Bank

Wholesale, Correspondent, and Portfolio Lending

By trading product-first lending language for a sharper, broker-first voice, I turned complex products into clear reasons to click, close, and keep deals moving.

Over six months, the shift lifted engagement from opens to clicks to webinar attendance.

+15%

AVERAGE OPEN RATE
24.03% → 27.58%

+43%

AVERAGE CLICK RATE
1.89% → 2.70%

+103%

WEBINAR CONVERSION
31% → 63% (6-month high)

Refer a Friend

Consumer Deposits

Small Business Banking

digital
email
social
direct to consumer
experiential